To find the best places to buy couches, 88 people on our home shopping team shopped for and bought a couch—and gave us all the details about the experience. They shopped at 38 retailers, and we visited a few couch stores again for additional research. Plus, Ami McKay , founder and principal of Pure Design: Interior Design, Build & Shoppe, shared additional insight on what customers should look for when choosing a couch for their home.
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“The main factors when buying a sofa are function, aesthetics, and comfort,” says Ami McKay, founder and principal of Pure Design: Interior Design, Build & Shoppe.
Whether you’re binge-watching shows often or want to furnish your living room, a couch is an important part of any home. With so many options out there, however, it can be difficult to find the best fit for your space.
West Elm
West Elm
Buy on Westelm.in
Why You Should Shop Here
We appreciated the wide selection of couches and that we could get up to 15 fabric swatches for free before choosing a couch.
Keep in Mind
Some custom options can take months to arrive.
After shopping at West Elm, we concluded it was one of the best places to buy couches due to its large selection of couches in different sizes, fabrics, colors, and styles. Overall, we found it an easy place to shop, especially since we were able to go to a store and try the couch out before purchasing.
Part of what sets West Elm apart from the rest is its selection of customizable options. With quite a few couch options, you’re able to choose from different materials and configurations, ensuring you get the best fit for your home. If you’re not sure which fabric to go with, West Elm offers up to 15 swatches for free, a service we took advantage of while shopping. Just keep in mind that while our ready-to-ship picks arrived within a few weeks, custom orders took months to arrive.
When it came to delivery, the white glove delivery service was greatly appreciated. We were able to easily schedule our desired delivery date, and the couch was placed where we wanted it without any issues. Though there were some hiccups regarding the couch’s quality and other issues, the retailer was able to help remedy them. Delivery issues aside, the couches have also held up after at least a few months of use.
Better Homes & Gardens / Cecily McAndrews
Better Homes & Gardens / Cecily McAndrews
Better Homes & Gardens / Cecily McAndrews
Better Homes & Gardens / Sidney Burds
Pottery Barn
Pottery Barn
Buy on Pottery Barn
Why You Should Shop Here
The couches have held up well over time, and we felt the prices were reasonable for the quality of the pieces we purchased.
Keep in Mind
It took a few months for some of our couches to arrive, even if they weren’t custom.
If you’re not sure what style you’re looking for, Pottery Barn is a great option. We rated the retailer highly for its range of couch styles, which made it easy to pick out and purchase our picks.
You can shop the Pottery Barn site by sofa collection, which makes it easy to compare each set by price, material, and other factors. Overall, we felt that the website offered enough information about each couch to make an informed purchase. Whether you purchase a couch online or in-store, Pottery Barn also offers up to 15 free fabric swatches, so you can try them out at home before you choose one.
Pottery Barn also offers a white glove delivery service, which we used while shopping. We were able to easily schedule a delivery, and we appreciated that the couch be placed where we wanted it in our home. Although it took a few months for some of our couches to arrive, even the non-custom orders, we felt the quality was worth the wait. For the most part, we’ve had our couches for at least a year and they’ve continued to hold up well.
Better Homes & Gardens / Nicole Harris
Better Homes & Gardens / Ivy Ford
Better Homes & Gardens / Ivy Ford
Better Homes & Gardens / Nicole Harris
Better Homes & Gardens / Nicole Harris
Article
Article
Buy on Article.com
Why You Should Shop Here
The website is well organized and the curated selection made it easier to shop.
Keep in Mind
Unlike some other brands, there’s a fee for in-room delivery and assembly.
Though many retailers offer a variety of styles, Article hones in on mid-century modern furniture and does it well. We appreciated the curated selection that was easy to sort through and were satisfied with the overall quality of the couches we purchased as well.
Article is a direct-to-consumer brand, which means there’s no showroom to test out the couch before you purchase it. You can order free fabric swatches, however, and there are also several resources online to help you shop, including a free virtual interior design service.
Overall, we found that the site had all the information necessary to make a purchase. We also liked how the site was organized, noting that if a couch was offered in two sizes you could shop them on the same link. We didn’t experience any issues upon delivery, but it’s worth noting that if you want the couch to be brought inside and assembled, it’s an additional fee. Otherwise, it’ll arrive in a box and require assembly.
Better Homes & Gardens / Miles Herman
Better Homes & Gardens / Miles Herman
Better Homes & Gardens / Katy Stovall
Better Homes & Gardens / Katy Stovall
Room & Board
Room & Board
Buy on Roomandboard.com
Why You Should Shop Here
We were able to receive a ready-to-ship couch within a week of ordering it.
Keep in Mind
Returns are free, but you won’t be refunded your original delivery fee.
Room & Board has a large selection of couches, including sleepers, loveseats, and options with chaises. We purchased couches without seeing them at a store first and felt that the product pages offered more than enough information to make a decision.
Delivering the couch was an easy process. Since we didn’t order custom options, we were able to order a couch and receive it within a week, so it’s one of the best choices if you’re on a time crunch. We didn’t make any returns, but Room & Board allows you to return items free of charge. Just keep in mind that you won’t be refunded any original delivery costs.
Overall, we felt that the prices of the couches were lower than we expected, especially given the quality of the couches and the service we received.
Better Homes & Gardens / Donna Freydkin
Joybird
Joybird
Buy on Joybird.com
Why You Should Shop Here
They offer couches in a wide variety of styles and fabrics.
Keep in Mind
If you return your couch, there’s a 15% restocking fee, and you won’t be refunded for original shipping charges.
Joybird is one of the best options if you’re looking for a pick that’s sure to make a statement in your space. Unlike some other retailers, Joybird offers couches in over 70 vibrant colors and various fabrics, so you’ll be able to find one that matches your style.
We found it was easy to order a couch online, but if you prefer an in-store shopping experience, you’ll appreciate that Joybird has six storefronts as well. When we stopped by the Manhattan location, we were impressed with the large selection of couches to choose from, including sectionals, sleepers, and couches for small spaces. We were also able to evaluate the fabric offerings, though they offer a free online design service if you’re not sure which to choose.
It took a few weeks for the couch to arrive, and we were impressed with the delivery service we received. The delivery team carried the couch up three flights of stairs and assembled it in our living room without incident.
Although we didn’t return our couch, Joybird will allow you to return your order for up to 90 days after it was delivered. There will be a 15% restocking fee, however, and you won’t be refunded for any original shipping charges.
Better Homes & Gardens / Amina Abdelrahman
Better Homes & Gardens / Meg Lappe
Apt2B
Apt2B
Buy on Apt2b.com
Why You Should Shop Here
You can design your sectional, so it’ll be the perfect piece for your space.
Keep in Mind
Custom pieces may take a bit longer to arrive.
In comparison to some other retailers, Apt2B has quite a large selection of couches (and other furniture) to choose from. Luckily, its site is easy to shop as the styles are organized into types and collections.
Part of what makes Apt2B one of our top picks is the option to create your ideal sectional. After choosing a collection, you’ll be able to build a custom couch by choosing which pieces you want to include, the color, and even the leg finish. We went with a custom option, and while it took several weeks to arrive, the quality and durability made it worth the wait. In fact, the sectional has held up to cat claws, baby spit-up, and other wear and tear.
Better Homes & Gardens / Laura Miller
Better Homes & Gardens / Laura Miller
Better Homes & Gardens / Laura Miller
Better Homes & Gardens / Adam Groffman
Better Homes & Gardens / Adam Groffman
Albany Park
Albany Park
Buy on Albanypark.com
Why You Should Shop Here
The site makes it easy to compare each collection, so it’s easy to decide which works best.
Keep in Mind
We had to assemble the couch ourselves.
If you find yourself overwhelmed sorting through couch offerings, consider Albany Park. The retailer offers a selection of couches in three different collections, which you can compare on the site for an easier shopping experience.
We went with the Kova L-Shape + Ottoman, which took only a few weeks to arrive. The couch arrived in several boxes, and the delivery team brought them to our garage. We had to assemble the couch ourselves, however, so keep that in mind if you don’t consider yourself very handy.
After using the couch for a few months, we were happy with the quality and felt that the price was lower than we would have expected for the style we got. We also appreciated that there were nine fabrics to choose from, and you could decide whether or not you wanted the ottoman to have storage.
Better Homes & Gardens / Brooke Ciolek
Better Homes & Gardens / Brooke Ciolek
Ashley Furniture
Ashley Furniture
Buy on Ashleyfurniture.com
Why You Should Shop Here
The brand offers a variety of couches in different styles, sizes, and materials and are less expensive than some other retailers.
Keep in Mind
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There’s a 30-day return window, which is shorter than some other brands.
Ashley Furniture offers a variety of home goods but according to four of our shoppers, it’s one of the best places to buy couches. The retailer offers a large selection of choices that are less expensive than other options, and we found it fairly easy to sort through the options.
When purchasing a couch, you can either opt to shop online or visit one of the Ashley Furniture showrooms. We had good experiences shopping both ways, noting that the showroom we visited was clean and organized and had helpful salespeople.
To further help with your decision, Ashley Furniture also offers an online design service to help plan out your space. If you’re unhappy with your couch, or any other furniture, once you receive it, just note that there’s a 30-day return window, which is shorter than some other retailers.
Better Homes & Gardens / Kelynn Lane
Better Homes & Gardens / Kelynn Lane
Amazon
Amazon
Buy on Amazon
Why You Should Shop Here
The couches arrived within a week, and there were many styles to choose from.
Keep in Mind
We had to assemble the couch ourselves.
You may not think of Amazon as a go-to place for furniture, but the site actually has a large selection of couches to choose from. Although Amazon’s couches weren’t the most high-quality picks we tried, it’s a great option if you’re furnishing a temporary space or need one that’ll arrive quickly.
We noted that Amazon has a large selection of sofas, which may be overwhelming to sort through. Luckily, you can filter by ratings, brands, price, type, style, material, size, and more to further narrow down the selection. You can also filter by delivery, which is ideal for those who need a couch quickly.
While some retailers have delivery windows that are several weeks or months long, we received our couches within a week of ordering them. They arrived in several boxes, and we had to assemble them ourselves, however, so keep that in mind depending on your preferences.
Better Homes & Gardens / Maria Ridgway
Better Homes & Gardens / Maria Ridgway
Better Homes & Gardens / Taylor Gilkison
Better Homes & Gardens / Taylor Gilkison
Better Homes & Gardens / Taylor Gilkison
Crate & Barrel
Crate & Barrel
Buy on Crate & Barrel
Why You Should Shop Here
Crate & Barrel storefronts have a variety of couches, so you can see them in person before you purchase one.
Keep in Mind
The shipping fee is 10% of the couch price.
Crate & Barrel is a go-to for stylish, high-quality furniture, so it’s no surprise the retailer made our list. We appreciated its selection of sofas and found it very easy to purchase a couch from the brand.
While most retailers are online-only, Crate & Barrel has several locations, so you can check out the styles in person as well. We stopped by the Manhattan location and appreciated that there were 28 different sofas to try out, three of which were outdoor styles. We also liked that there was product information clearly displayed with each couch, so you could easily review the options for configurations and materials. If you’re looking for a specific style, you can check the store’s website to see if it’s on display in-store.
When it came to delivery, we were able to either schedule a white glove delivery option or pick up the couch in person to save the 10% shipping fee. We tried both options and didn’t experience any issues.
Better Homes & Gardens / Madelaine Jerousek-Smith
Better Homes & Garden / Madelaine Jerousek-Smith
Better Homes & Gardens / Madelaine Jerousek-Smith
Walmart
Walmart
Buy on Walmart
Why You Should Shop Here
Walmart offers many options that are less expensive than other retailers.
Keep in Mind
We felt that there was an overwhelming amount of options to search through.
Walmart is one of the best places to buy couches if you’re looking for an option on a budget. Although we found the selection of couches overwhelming at first, the site makes it easy to filter by price, delivery speed, and ratings, so you can find the best fit for your home.
We appreciated that the product pages online had enough information to make a purchase. We purchased a small sectional online, which arrived in a box and required some assembly. Although we needed an extra set of hands, we found the overall assembly process easy.
After over a year of using the sectional, we have been impressed with the comfort and quality. It’s received praise from guests who have sat on it, and it’s held up well during a move as well.
Better Homes & Gardens / Emily Cieslak
Better Homes & Gardens / Emily Cieslak
Rooms To Go
Rooms to Go
Buy on Roomstogo.com
Why You Should Shop Here
The couches we got were high quality and less expensive than other options.
Keep in Mind
Once your couch is delivered, you can’t receive a refund.
Rooms to Go made our list for its selection of couches, which includes a variety of styles that are less expensive than other options. Although the brand has many couches to choose from, the site makes it easy to filter by color, size, movement, and materials.
We purchased couches after viewing them in person, which was a positive experience. We were able to schedule a delivery date, and the delivery team set the couch up in the room where we wanted it as well. Overall, we were pleased with the quality of the couches, as well as the service we received.
If we could change one thing about Rooms to Go, it would be its return policy. Whether you purchase a couch online or in person, you cannot receive a refund once a couch has been delivered, assuming it arrived in good condition. If you change your mind, you can cancel an order within 48 hours of placing it, though you’ll only get an 80% refund.
Burrow
Burrow
Buy on Burrow
Why You Should Shop Here
The brand offers couches that would work in different-sized homes, whether it be a house or an apartment.
Keep in Mind
The selection is limited compared to other retailers.
When researching the best places to buy couches, Burrow made the list for its high-quality, modular styles. We purchased couches online and found that it was easy to decide without seeing them in person.
Burrow may have fewer options than other retailers, but each style is offered in a variety of colors and leg finishes. Depending on the couch, you can also opt to add an ottoman as well. If you’re not sure which color works best, Burrow also offers up to two free swatches. When we stopped by the Manhattan storefront, we appreciated that the store had a variety of couches to try out and that it offered multiple complimentary fabric swatches to help better inform our decision.
Our Burrow couches arrived in boxes and required some assembly. We liked that you can download assembly instructions on Burrow’s website in case you lose them. Once the couch is assembled, however, hold onto the original packaging until you’re sure you’re keeping the couch. There’s a 30-day return policy overall, and you’ll be charged a return shipping fee that’s 10% of what you paid—but it’ll double without the original packaging.
Better Homes & Gardens / Andrea Lavinthal
Better Homes & Gardens / Andrea Lavinthal
Better Homes & Gardens / Andrea Lavinthal
Macy’s
Macys
Buy on Macy's
Why You Should Shop Here
You’ll be able to browse a variety of brands and styles, making it easy to find a couch that suits your space.
Keep in Mind
You can’t customize pieces like you can at other retailers.
We purchased a couch at a Macy’s showroom and were impressed with how seamless the experience was. There were several options to choose from and we liked that we could schedule our preferred delivery date, which was ideal since we had to align delivery with a specific move-in date.
While we liked being able to test out the couch in person, the Macy’s website features a large selection of additional styles to sort through. The retailer sells several brands and makes it easy to filter by material, color, size, features, price, and more, so you can find which one works in your space best.
Although Macy’s doesn’t have custom pieces like some other brands do, many styles are offered in several colors and sizes. We purchased the Jollene Sectional and were able to choose between two colors, as well as the orientation of the chaise.
The retailer offers white glove delivery, which we used with our purchase. The couch was delivered on time and placed where we wanted it, making for an easy delivery experience.
Rove Concepts
Rove Concepts
Buy on Roveconcepts.com
Why You Should Shop Here
The site had informative product pages and delivery was seamless.
Keep in Mind
Some couches may have long wait times for delivery.
When purchasing a couch online from Rove Concepts, we appreciated the informative product pages that helped make our decision easier. The retailer offers a selection of sofas and sectionals, each of which has its dimensions, weight capacity, available colors, materials, and more details clearly listed.
One of our favorite aspects of shopping at Rove Concepts was how easy delivery was. We were able to schedule white glove delivery via text. The delivery team showed up on time, placed the couch where we wanted it, and even removed the wrapping and other trash on their way out.
It’s worth noting that delivery times vary depending on the style. Our couch was delivered within 10 days of ordering but some other styles can take up to 20 weeks. Plus, the couches are more expensive than some other retailers, however we were still impressed by the quality one year later.
Arhaus
Arhaus
Buy on Arhaus.com
Why You Should Shop Here
The couches are high-quality and timeless.
Keep in Mind
The couches are more expensive than other retailers.
Arhaus is an investment but after purchasing a few couches from the brand, we think the high-quality picks are worth the splurge. The retailer offers several timeless styles, so it’s easy to find one that works in your space.
We shopped for a couch at an Arhaus store and found it easy to shop the collections. Scheduling white glove delivery was seamless and we only had to wait a few months for the couch to arrive. The delivery team placed the couch where we wanted it and we were pleased with the service overall.
If you’re shopping online, you’ll appreciate that the product pages include detailed information on each piece, including the dimensions, fill, care instructions, and return policy. There’s also a link to warranty and protection information, so it’s easy to understand.
After owning the couches for a few months, one of our favorite aspects is how easy it is to clean them, which ensured us that these couches will last for years to come.
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